Centralize knowledge from across your organization with a single plug-in, ensuring alignment and giving instant support to client-facing teams.
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By capturing and analyzing client interactions, Pragma surfaces knowledge, so your teams can tackle questions and objections with competence.
Facilitate learning and fuel business best practices with access to verified responses and the continuous enablement of new updates and processes.
Keep knowledge updated with AI driven tagging and detection alongside input from teams and subject matter experts.
Identify when client questions and objections arise - where information is missing and where new or updated knowledge is needed.
Fast and easy access to information from wherever you work.
Improve client response times and lower support cost by making client-facing information accessible wherever you work.
Give your organization access to real time insights, surfaced from client interactions to build an up-to-date knowledge solution that provides instant support to client-facing teams.
The knowledge you need, continually updated and validated,
accessible anywhere.
Identify missing or outdated
information and create new up
to date knowledge.
Loop in subject matter experts to contribute, approve,
and improve.
Enhance team performance by ensuring relevant knowledge is always available.
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Create content that address issues surfaced from real client interactions.
Access team knowledge to comment and improve and win more business together.
Pragma will be by your side to make sure you have easy access to all the knowledge and know how you need.
